Terms of Service
Effective Date: 09/23/2024
Welcome to BackOps.ai! By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
1. Introduction
BackOps.ai, Inc. (“BackOps.ai,” “we,” “our,” or “us”) provides AI-powered automation and data analytics services designed to enhance supply chain and logistics operations. These Terms of Service (“Terms”) govern your access to and use of our website, platform, and related services (collectively, the “Services”).
2. Eligibility
By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms.
3. Account Registration
To use certain features of the Services, you may be required to register for an account. You agree to provide accurate and complete information during registration and to update your information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Services Provided
BackOps.ai provides tools for automating workflows, analyzing data, and integrating with various third-party systems. These Services may include:
•System integration and data synchronization.
•AI-driven automation of manual tasks and processes.
•Data analysis and visualization.
We reserve the right to modify, suspend, or discontinue the Services at any time without prior notice.
5. Data Collection and Use
You agree that BackOps.ai may collect and use data as described in our Privacy Policy, including but not limited to:
•User Data: Information you provide directly to us, such as contact information, account credentials, and usage data.
•Business Data: Information about your company, workflows, and systems that you integrate with our Services.
•System Data: Logs and technical data related to your use of our Services.
We may use this data to provide, improve, and develop our Services, as well as for training and refining our AI models. You retain ownership of your data, but grant us a non-exclusive, worldwide, royalty-free license to use it in connection with the provision and improvement of our Services.
6. Intellectual Property
All content, including but not limited to software, text, images, logos, and designs, provided through the Services are owned by BackOps.ai or our licensors. You may not reproduce, distribute, modify, or create derivative works from our content without our express written consent.
7. Prohibited Activities
You agree not to:
•Use the Services for any unlawful purpose or in violation of any applicable law.
•Interfere with or disrupt the integrity or performance of the Services.
•Reverse engineer, decompile, or disassemble any part of the Services.
•Attempt to gain unauthorized access to the Services or related systems or networks.
8. Fees and Payment
If applicable, you agree to pay all fees associated with your use of the Services according to the pricing plan you selected. We reserve the right to modify our fees and payment terms at any time, with notice provided to you before such changes take effect.
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the provision of the Services. This obligation does not apply to information that is already public or that was independently developed by the receiving party.
10. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.
11. Limitation of Liability
To the maximum extent permitted by law, BackOps.ai will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability to you for any claim arising out of or relating to the Services will not exceed the amount you paid for the Services in the 12 months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold BackOps.ai, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or related to your use of the Services or violation of these Terms.
13. Modifications to the Terms
We may update these Terms from time to time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of the Services after such changes constitute your acceptance of the new Terms.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any disputes arising under these Terms will be resolved in the courts located in Dover, Delaware.
15. Contact Information
If you have any questions about these Terms, please contact us at [info@backops.ai].