Connecting Systems, Optimizing Supply Chains.
Smarter Operations. Happier Customers.
Using conversational AI to unify data from multiple sources, creating a frictionless process from intake to resolution.
Intelligent Automation
Handles inbound calls, emails, and tickets for issues like product inquiries, delays, errors, and service requests—streamlining communication with vendors, carriers, internal and external stakeholders, and eliminating manual back-and-forth.
Proactive Issue Resolution
Automatically opens cases with carriers or suppliers, tracks updates, and ensures quick resolutions without the need for human intervention.
End-to-End Visibility
Provides a real-time, unified view of your supply chain—from order placement to final delivery—so you always stay in control.
Smarter Workflows
Eliminates repetitive tasks like data entry, tracking, and reporting by automating workflows across your supply chain operations.
Collaboration & Escalation Handling
Seamlessly coordinates with vendors, carriers, and internal teams to resolve issues quickly and keep operations running smoothly.
Rethink Efficiency. Redefine Productivity.
Instant Efficiency
Relay cuts down manual tasks, automating key processes so your team can focus on what truly matters—driving results.
Optimized Cost Savings
Relay reduces operational costs by eliminating manual inefficiencies, minimizing errors, and optimizing resource allocation—cutting expenses while maximizing productivity.
Reduced Response Times
Relay’s real-time data updates and proactive communication cut customer response times in half, delivering quicker resolutions and better service.
Scalable for Growth
Relay scales effortlessly, supporting growth by handling up to 5x more operations and workflows without adding complexity or additional resources.
Unify Any Tool. Amplify Your Impact.
Integrate everything with Relay and unlock a more connected, efficient way to work.
