Ops Intelligence Reporting
Ops Intelligence Reporting
01
Observe
Real-time dashboards show what Relay is doing right now using active workflows, pending approvals, resolved issues, and escalations. No digging through logs or waiting for reports.
02
Measure
Track the metrics that matter: hours saved, tasks automated, resolution time, accuracy rate, and throughput per workflow. Compare week over week, month over month.
03
Improve
Relay analyzes how work runs in practice to surface inefficiencies and improvement opportunities. It identifies workflows that stall, steps that get overridden, and exceptions that repeat so you can optimize, not just automate.
01
Observe
Real-time dashboards show what Relay is doing right now using active workflows, pending approvals, resolved issues, and escalations. No digging through logs or waiting for reports.
02
Measure
Track the metrics that matter: hours saved, tasks automated, resolution time, accuracy rate, and throughput per workflow. Compare week over week, month over month.
03
Improve
Relay analyzes how work runs in practice to surface inefficiencies and improvement opportunities. It identifies workflows that stall, steps that get overridden, and exceptions that repeat so you can optimize, not just automate.
01
Observe
Real-time dashboards show what Relay is doing right now using active workflows, pending approvals, resolved issues, and escalations. No digging through logs or waiting for reports.
02
Measure
Track the metrics that matter: hours saved, tasks automated, resolution time, accuracy rate, and throughput per workflow. Compare week over week, month over month.
03
Improve
Relay analyzes how work runs in practice to surface inefficiencies and improvement opportunities. It identifies workflows that stall, steps that get overridden, and exceptions that repeat so you can optimize, not just automate.
01
Observe
Real-time dashboards show what Relay is doing right now using active workflows, pending approvals, resolved issues, and escalations. No digging through logs or waiting for reports.
02
Measure
Track the metrics that matter: hours saved, tasks automated, resolution time, accuracy rate, and throughput per workflow. Compare week over week, month over month.
03
Improve
Relay analyzes how work runs in practice to surface inefficiencies and improvement opportunities. It identifies workflows that stall, steps that get overridden, and exceptions that repeat so you can optimize, not just automate.
Observe
Real-time view of all active workflows, agent status, pending human actions, and resolution progress. See what Relay is doing right now across every team, channel, and system at a glance.
Observe
Real-time view of all active workflows, agent status, pending human actions, and resolution progress. See what Relay is doing right now across every team, channel, and system at a glance.
Measure
Automatic calculation of time saved per workflow, per team, per period.
Measure
Automatic calculation of time saved per workflow, per team, per period.
improve
Identifies steps that consistently slow down execution.
improve
Identifies steps that consistently slow down execution.
FAQs
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Capabilities
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Meet your new operations layer
Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.
Schedule a demo
Meet your new operations layer
Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.
Schedule a demo
Meet your new operations layer
Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.
Schedule a demo
Meet your new operations layer
Move from people-heavy processes to automated workflows that run continuously, reducing delays, errors, and operational overhead.
Schedule a demo
PLATFORM
USE CASES
BackOps AI
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
PLATFORM
USE CASES
BackOps AI
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
PLATFORM
USE CASES
BackOps AI
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.
PLATFORM
USE CASES
BackOps AI
BackOps AI is built to keep your data safe. We put privacy and security front and centre, so you don’t have to.